Cookies Policy

What Are Cookies

Cookies are small text files that websites place on your device when you visit them. They serve various purposes, from remembering your preferences to helping site owners understand how visitors use their sites.

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline them if you prefer. However, blocking certain cookies may affect your ability to use some website features.

How We Use Cookies

Brightmend Gear uses cookies to maintain essential website functionality and improve your browsing experience. We employ a limited set of cookies focused on core operational needs rather than extensive tracking.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic features like navigation between pages and access to secure areas. The website cannot operate effectively without these cookies.

Examples of essential cookies on our site:

• Session identifier cookies that maintain your connection during your visit
• Cookie consent cookies that remember your preferences regarding cookie usage
• Security cookies that help protect against fraudulent activity

Essential cookies do not require your consent because they're necessary for the site to work. They're automatically set when you visit our website.

Analytics Cookies

We use analytics cookies to understand how visitors interact with our website. These cookies collect information about which pages you visit, how long you spend on each page, and how you navigated to our site.

The information gathered is aggregated and anonymized. We cannot identify individual users from this data. We use these insights to improve our website structure, content, and usability.

Analytics cookies are optional. You can control whether we set these cookies through the cookie preferences panel that appears when you first visit our site, or by accessing cookie settings in your browser.

Preference Cookies

These cookies remember choices you make to customize your experience. They might include your preferred language, region, or other settings that make the site more relevant to you.

Without preference cookies, the website cannot remember your choices, and you'll need to set your preferences each time you visit.

Third-Party Cookies

Some cookies on our site may be set by services we use to operate our business. These third-party cookies are subject to the respective privacy policies of their providers.

We carefully select third-party services and require them to handle data responsibly. However, we do not control these cookies directly. The third parties we work with include:

Payment Processors

When you make a purchase, our payment processor may set cookies to facilitate secure transactions and prevent fraud. These cookies are necessary to complete your order safely.

Analytics Services

We may use third-party analytics services to help us understand website usage patterns. These services use cookies to collect data, which they process according to their own privacy policies.

Cookie Duration

Different cookies remain on your device for different lengths of time:

Session Cookies

These temporary cookies expire when you close your browser. They're used primarily to maintain your session during a single visit to our website.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them. We use persistent cookies to remember your preferences across multiple visits and to gather analytics data over time.

Our persistent cookies typically expire after 12 months, though some functional cookies may last up to 24 months to maintain your preferences effectively.

Managing Cookies

Cookie Preferences Panel

When you first visit our website, a banner appears allowing you to accept all cookies or set preferences. You can access this preferences panel again at any time by clicking the cookie settings link in our footer.

Through the preferences panel, you can enable or disable optional cookies. Essential cookies cannot be disabled without preventing the website from functioning properly.

Browser Settings

All modern web browsers allow you to control cookies through your browser settings. You can typically:

• See what cookies are stored and delete them individually
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies from being set
• Delete all cookies when you close your browser

The process for managing cookies varies by browser. Consult your browser's help documentation for specific instructions. Common browsers provide cookie controls in their privacy or security settings.

Impact of Blocking Cookies

If you block cookies, some features of our website may not function correctly. You might experience:

• Inability to maintain login status or shopping cart contents
• Repeated display of the cookie consent banner
• Loss of personalized preferences
• Difficulty completing certain actions that require session tracking

Blocking essential cookies will likely prevent you from using significant portions of the website effectively.

Specific Cookies We Set

For transparency, here are the main cookies our website uses:

cookie_consent

Purpose: Remembers your cookie preferences
Type: Essential
Duration: 12 months

session_id

Purpose: Maintains your session during your visit
Type: Essential
Duration: Session (deleted when browser closes)

analytics_token

Purpose: Enables anonymous usage tracking
Type: Analytics (optional)
Duration: 24 months

user_preferences

Purpose: Stores your site preferences
Type: Preference
Duration: 12 months

Cookies and Personal Data

Some cookies may process personal data as defined by GDPR. We handle such data according to our Privacy Policy and GDPR compliance procedures.

Analytics cookies collect data in aggregate form that doesn't identify individual users. Essential cookies may contain session identifiers that temporarily link to your activity during a single visit but don't persist identifying information.

Updates to This Policy

We may update this cookies policy occasionally to reflect changes in our practices or legal requirements. Check this page periodically to stay informed about how we use cookies.

Significant changes will be noted prominently on our website. The date at the top of this policy indicates when it was last updated.

Questions About Cookies

If you have questions about how we use cookies or need help managing your cookie preferences, contact us at [email protected]. We're happy to explain our practices in more detail or help you configure your preferences.

Do Not Track Signals

Some browsers include "Do Not Track" features that send signals to websites requesting not to be tracked. Currently, there's no industry standard for responding to these signals, and our website doesn't specifically respond to Do Not Track browser settings.

You can still control cookies through your browser settings and our cookie preferences panel regardless of Do Not Track settings.

Contact Information

For questions about this cookies policy or data protection in general:

Brightmend Gear
42 Ashfield Road
Bristol, BS6 5NR
United Kingdom

Email: [email protected]